
To begin, please email us at winterhousejewellery@gmail.com with details of your idea. Helpful information includes:
- The piece you’d like to create (or reference from our existing designs)
- Preferred metals (silver, yellow gold, white gold, rose gold, platinum, etc.)
- Gemstones, shapes, sizes, or any specific features
- The occasion or purpose (wedding, engagement, anniversary, gift, etc.)
- Any personal touches, such as engravings or meaningful details

We’ll review your enquiry and get back to you as soon as possible. If we are a good fit for your project, Liam will confirm whether he can assist right away or add you to our waiting list for the next available slot. This ensures that every commission receives the dedicated time and focus it deserves.

Depending on your needs, we may create sketches, drawings, or tests to refine the design together. Once you are happy with the proposal, we will confirm the final design. At this stage, a 50% non-refundable deposit will be required to begin production.

Your piece will then be handcrafted by Liam in his Manchester studio. The making process usually takes 3–6 weeks, depending on the complexity of the design and sourcing requirements.